Illustrator CS not duplicating?

[resdog]

This has happened to me before, but I can't remember what I did to fix it.

I have a file. On this file is text (not area type, with a box, but just click and type). I want to duplicate the text and change the words. Normally, I would just select the text, make sure the move tool is selected, press the "option" key (I'm on a mac) and drag a copy. For some reason, when I press the option key, the cursor changes to two arrows (black & white), but when I drag the text, it doesn't make a copy. Has anyone had this problem, and how do you fix. I know it's something easy, but I can't remember how I fixed it last time! Thanks for your help.

[Craig B]

The only thing that comes to mind is if it or the layer it was on was locked, but I'm assuming neither of those are the case.

[Satchel]

check for OS updates... I have that problem every once in a while too. Not able to zoom or use the hand tool with the quick keys. If that doesn't help, I'm not sure?!

[Craig B]

I vaguely remember that we had trouble here at work using quick keys and certain tools because of a conflict with Norton Anti-virus. We just diasbled Norton (which we're not worried about) and things seem better. I think there may have also some conflict with MS Office as well. Get the latets patches and see if it helps.

[resdog]

It's weird because I can click on the text, apple>c, apple>v it to duplicate it, just can't drag a copy. All updates have been done. Any other ideas?

[D-Frag]

highlite watever it is your duplicating, move it, (dont deselect it) then hit ctrl+d and it should work.