Ever try explaining to a nunce that resolution can go down but not up?

[EV]

I had to run a job of a 48' x 64' poster at the NAB Convention (National Association of Broadcasters). The graphic the client wanted was on their website. The web designer created the image at 72 DPI and at 150 pixels x 150 pixels.

I could not, for the life of me get the web designer to give me the line art (EPS) and she could not, for the life of her, get it through her head why I could not use the bulsh-t image she was sending me. I told her I needed at least a 300 DPI raster if she would not send me the EPS, and it had to be at least close to my output size requirement (because I was still going to increase it's visible size).

She kept taking the original 72 DPI image and cranking it up to 300 DPI in Photoshop and would eMail it to me. WTF?

Three times she did this after pleasent requests for the EPS. I finally freaked out on her and got in my car, drove over to her office, and pushed her chair away from the computer (with her in it) and opened her image folder, got the EPS, put it in an eMail, and sent it to myself.

Dammit. How hard could it be?

She got really pissed at me to say the least.

Was I entirely wrong in what I wanted?

Either way, the poster turned out great, I got a slew of requests for more of them (by different presenters), the client was delighted, and she is no longer employed.

Ever go through that with someone?

Ben Dare & Dun Dat

http://www.etherealview.com/images/Ethereal-Logo-(eMail).gif

[D-Frag]

good, sounds like she needed a quick boot to the rear end, some people learn and thrive....others dwindle and die...I call it evolution....call it what you will...

http://www.pillargraphicdesign.com/dfrag/dfragsig.jpg

[Kool]

No Way.

http://home.comcast.net/~rnick9/signew.jpg

'You don't like your job, you don't strike. You go in every day and do it really half-assed. That's the American way.' H. J. Simpson

[defjoe]

Is it really getting that bad out there? she is just plain dumb...that's the only way to say it. Unfortunetly there are more of them then their are of us common sense people.

It's just going to get worse too.

'I will become the most powerful Jedi ever!'

[PrintDriver]

I'm having a bit of a hard time believing this.
If some chemuck came in my office and used my comp to access a file that didn't belong to him, regardless of the intended use or who the ultimate client is... Can you say lawsuit?
The fact that the original EPS existed at all is a bit unbelievable.
I can't see this happening in the real world.

PrintDriver is a large format digital print dude. His advice/opinions may not apply to the 4color/offset/web world of printing

[Big Perm-dizzle]

web designers are retards...oh wait....sniff thats me.....

damn some people....I can understand your pain....

I have a tiff file here with gradients all over the image and they want to replace the image and replace the text...

hmmmm

some people..... people have there areas of ignorance....

my family owns car washes....I have seen people use brilo pads to remove bugs off their paint....or ask 'is it extra to removing 'hot vomit' from the carpet?'

---- Sheriff of Boobie Island --------

Wayne: Our enemy is wicked, so...
J.D.: Dude, she's Freddy Krueger.
Wayne: Damien.
J.D.: Dude, she's Vader.
Wayne: No! She's the Emperor.
J.D.: Yeah, but with really great ****.

[uncle carbunkle]

mmmm....hot vomit....cold vomit for breakfast is good too - like kfc. in so many ways.

I want to lie, Shipwrecked and comotoase drinking fresh mango juice,
Goldfish shoals nibbling at my toes, fun, fun, fun, in the sun, sun, sun...

[EV]

Haha PrintDriver!

I know, the real world is harder to believe sometimes than fiction. I probably should have mentioned that I knew the girl pretty well--and we had many run-ins like this one, so it was only an escalating scenario.

Some people are just really hard to work with. And some people believe in teamwork. Some people think that their job is always on the line and that they need to keep a firm grasp on everything to get a false feeling of job security. When all the while, job security comes with knowledge of your field, knowledge of your client's needs & business, and teamwork. But, sometimes thos types of people are not willing to ever learn those simple rules to good business. And those types of people just, plain, piss me off /emoticons/wink.gif

I've got an even better story than this one if you want to hear that one (laughs).


But to Uncle Carbunkle... both hot & cold vomit are, indeed, great for breakfast... especially when it is someone else's vomit!

LOL.

Ben Dare & Dun Dat

http://www.etherealview.com/images/Ethereal-Logo-(eMail).gif

[PrintDriver]

LOL.
Yeah, I was seein two charges of breaking and entering and one assault there.
Figured you must have known or worked with the 'designer' in question.

Cat vomit is best. Warm or cold. Test with sole of foot or between toes. Great before breakfast treat. Especially good when chunky.

PrintDriver is a large format digital print dude. His advice/opinions may not apply to the 4color/offset/web world of printing

[D]

Man I hate it when people do that.

I used to work at a custom shirt store located within a local mall. People would bring half-assed images from web sites on floppy discs or whatever and complain why it looks so crappy when it's on their shirt upon the size of it being nearly 7 inches across their chest.

Even my younger brother, which we were going to create a shirt for the amusement of his stupidity of resolution, asked me to just 'add resolution' to the image to make it work for placement on his shirt. I had to get into a in-depth lecture about pixels, resolution, and resizement to the point where he said screw it and walked away.

Man that gets on my nerve.

[PrintDriver]

The year after someone won a local juried art exhibit with a 4' square digital print of some photoshop tutorial, I submitted a 12' x 12'canvas painted entirely schoolbus yellow and called it 'School Bus @ 1dpi'. For some reason it didn't get juried in???

PrintDriver is a large format digital print dude. His advice/opinions may not apply to the 4color/offset/web world of printing

[uncle carbunkle]

haha!^ that's funny, pd. an in joke, i think.

I want to lie, Shipwrecked and comotoase drinking fresh mango juice,
Goldfish shoals nibbling at my toes, fun, fun, fun, in the sun, sun, sun...

[EV]

Too funny PrintDriver!

I spent two hours explaining to a client what happens when you increase a 72 DPI image by 200%... you know, one pixel now covers twice as much linear space, now increase the image size to 400%--what do you get, do the math, kind of explanation... I billed him for the time.

Man, if Piet Mondrian had a computer... no one would know who he was. His work would have looked like he was an idiot!

Ben Dare & Dun Dat

http://www.etherealview.com/images/Ethereal-Logo-(eMail).gif

[PrintDriver]

Keyare has a real good explanation in the Resource section called 'DPI and Resizing'.
With pictures.
Might help next time

PrintDriver is a large format digital print dude. His advice/opinions may not apply to the 4color/offset/web world of printing

[paulrandfan]

I work for a magazine, where sometimes clients submit their own ads. I find it hilarious when you tell them 300+, so they take their business card with a web image (72 dpi) and have it scanned at kinkos @ 300...sheesh...

'To Design is much more than simply to assemble, to order, or even to edit; it is to add value and meaning, to illuminate, to simplify, to clarify, to modify, to dignify, to dramatize, to persuade, and perhaps even to amuse.' --Paul Rand

[dakels]

I dealt with this all the time. Remaking people's artwork made me want to vomit. Many times I would request big companies logo's for say a sponsored event. With my luck I always seemed to get the dumbest person in the company that would send me crap images. Funny thing is that I would go onto alot of their corporate websites, download some PDF with their logo on it. I got alot of vector art this way. Other times I have actually resoprted to retouching bad images. I once retouched a bad and dirty image of crystal glass... I think retouching all the refractions and angles was one of the hardest retouch jobs I ever had to do.

If you cant get acceptible art you have 2 choices. Tell them its not usable unless they want their image to look like pixellated vomit.
Or you recreate it
Or you run it as is... which is painful since it makes you look the fool, not the sender.
I could never deal with the last one since it was my design getting crapped on by a stupid 3rd party image insert or logo. I would usually just recreate it at that point but that takes your time away and sometimes you dont have time to recreate bad art. Sometimes its photos which you cant do anything about but insist on better wartwork and if you dont get it, they get crap. Its a very difficult situation to be in as a designer but you have to make it perfectly clear that a poor printing result was forseen and only controllable by the client.

[PrintDriver]

What's really cool is when you print a piece of crap and the client doesn't see anything wrong with it even though the 25dpi is grossing you out.

Or at the other extreme is the client who is viewing a backdrop the IS 25dpi cuz it's so big, but is viewing it from 3 feet instead of the 30 feet they are supposed to view it from, and complaining it's all fuzzy.

Tact and verbal persuasion skills are a must in this job.

PrintDriver is a large format digital print dude. His advice/opinions may not apply to the 4color/offset/web world of printing

LMAO! This thread is great.

You guys need one of the GDF Super Heroes!

[EV]

[quote]Tact and verbal persuasion skills are a must in this job. said...
-PrintDriver]

That, and billing the morons appropriately for having to recreate their logo or imagery. Sheesh, that is where a lot of my extra cash comes from. I bill them to the nearest higher hour, but I am also VERY up front about that when we sit down in advance and discuss the contract.

But, I just LOVE the folks that send you a Word document with their logo on it and ask if you can use it. Of course, the logo is only about a half inch high and an inch long at 72 DPI as a WMF. /emoticons/icon_eek.gif

Ben Dare & Dun Dat

http://www.etherealview.com/images/Ethereal-Logo-(eMail).gif

[Drorain]

i spend all day explaining it to the customers...since everytthing at Vistaprint is done over the web, people think they can just take they're crap off the web

- Everyday, all the time, without fail!

[BuckarooB]

I explain nothing to nunces - I just b!tch-slap 'em and squeel at 'em like that guy in 5th Element until they start to cry...

You can't explain anything to the bastids - they're mundanes - they have no souls!

They're sent to torment us; this is hell...........

The only sensible thing to do is go over to where they are, rip them from their workstation and take what you want!

Good Job EV! Good Job!

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