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JaCkinbOx
01-25-2007, 06:48 PM
I've agreed to create a web banner for xx amount of money (two color variations) for an online client, and that is the extent of the agreement.

The issue that is being vented over is a recent correspondence that I've had regarding exactly how much he's entitled to:

Client: I will send the $xx [for a minor graphic on the side I color adjusted for him] this afternoon but i do have a question. I completely forgot to discuss it with you, but can you send the .psd? Let me know.

Me: I would have to say no, because you paid for this particular design. When I'm contracted to do a design, you're in essence paying for that one particular snapshot of my work, and not for a template for all your future design needs. I can be talked into it, at an additional fee. In the future, please try to express your intentions in the initial agreement. My standard hourly rate is a competitive $xx/hr, so you will realize that I am offering my services at a discounted rate based on my expectation to receive more frequent projects from you.

Thanks, [name]. I appreciate your business.

Client: Ok well while i understand what your saying, i am not actually paying for a snap shot of your work I am paying for the work. If you ask a lawyer i'm sure he will tell you that all work you do for me is mine, and actually not yours. While i wasn't planning on using it for a template, actually this came up when i got a message saying i spelled muchalucha (mucha lucha). Many people spell it both ways but it is really "mucha lucha". I simply was going to open it and add a space.

I do like your work and you accepted a very reasonable price, but if we are going to be butting heads on things i will find someone else. Thanks

Me: Not true, [name]. The graphic design community is unanimous on this issue: unless it was contracted, the source files do not belong to you. The images of the models do, yes (at least insofar as the company you're working with is allowing). The edited images of the models do also, yes, but only as part of the image. The edited models actually have more of the background removed from them than is seen in the image, but that isn't what you've paid for. You've paid for what you see, and what you see is what you get. What you've gotten as a flattened image is what you have a right to edit as you will, and I am not entitled to object to that.

If you were to commission me to do a painting for you, that does not give you a right to my paints, my brushes, or whatever else I used. It also does not give you the right to the concept sketches that I make in preparation for that painting. My edited images in Photoshop are no different.

If you know what you're doing in Photoshop, it would not be that difficult to put a space in. The words in the logo in the PSD can't be selected and retyped anyhow, as it originated in a different program and was imported into the PSD as an individual image. If you like, I will fix it for you this time and I won't charge you for it, as an act of good will.

I don't mean to butt heads with you, I'm just letting you know how it is from where I'm coming from. I hope you can see what I mean.

Thanks, [name].

---

And that's the correspondence so far.

MikeTheVike
01-25-2007, 06:59 PM
We charge extra for the layered files, I think you are correct.

morea
01-25-2007, 07:28 PM
ugh, good luck with him, J.

reuber1
01-25-2007, 07:30 PM
Hoo-hah. Some people just don't get it. The old "my lawyer says or would say X" line is fantastic.

Since you've already done the work, aren't you still able to bill him for that work?

Logo-Mechanix
01-25-2007, 07:38 PM
Just tell him you already spoke to Johnny Cochran and he says you should sue for everything this clown is worth if he gives you any trouble.

JaCkinbOx
01-25-2007, 07:52 PM
I think I'll be putting this on clientcopia.com as soon as I know he won't be saying anything else. I love that site.

reuber, I've already received payment from him by paypal, so I'm in the clear on that. He still owes me a small amount of money, but given his attitude at this moment I'm not so sure he'll be in any hurry to pay it, if at all.

Been needing some funds lately, so I took this small project up when I normally wouldn't. You know people like this wouldn't submit to contracts anyway. I always use contracts if it's something I'm liable to care about, but the amount is so small that I don't care much either way.

Eh, what can you do. Working for peanuts is all well and good on occasion, but you gotta watch out for when they start giving you empty shells.

Navian
01-25-2007, 07:57 PM
You can always make a duplicate of the origional file and flatten all layers, save it (somewhere else) as a .psd and give your client that. He didnt ask for the layers. :p

Don't forget to drop a big fatty watermark right on the middle of the "fake" .psd image. Large enough to be more trouble than its worth. Yes I'm a smartass. :p

Mynock
01-25-2007, 08:04 PM
Weird, last time I bought some shoes Nike wouldn't give me the designs and materials that went into the shoe. It's obvious for $100 you're not paying for just the shoe, you're paying for them making the shoe and I want that too.

cnic
01-25-2007, 08:05 PM
Jack... good on ya for your reply. I like it when we dont all bend over and take it.

Ooooh. And if he doesnt pay up on that "Small amout", suddenly, JaCkinbOx collections services opens up, and starts collecting on that bootaaay!!! Charge double, triple, 1000 x the original "Small amount"

Good luck

.

cnic
01-25-2007, 08:06 PM
Hahahahahahah .... clever guy that Mynock.

.

JaCkinbOx
01-25-2007, 09:10 PM
I picked this one up from the deviantART job offers forum, btw. If you haven't tried it before, don't bother. Getting a good client from there is 1 out of 100, and that's not much of an exaggeration. Probably more like 1 out of 70. It's saturated with gigs that pay so little that a starving child laborer would feel bad for anyone taking them on.

Red Kittie Kat
01-25-2007, 09:35 PM
Good luck Jack ;)


and Mynock ... well put :D

CamarotaDesign
01-25-2007, 09:54 PM
Weird, last time I bought some shoes Nike wouldn't give me the designs and materials that went into the shoe. It's obvious for $100 you're not paying for just the shoe, you're paying for them making the shoe and I want that too.

I think I may have posted abut this before.

When you are buying Nike's shoes/shirts, You are not buying the shoe, You are buying rights to wear the shoe. Amazing huh?

morea
01-28-2007, 05:16 PM
ooh, Stupid Client Quote #5073! LMAO

vxtaper
01-28-2007, 05:32 PM
How is this situation panning out?

JaCkinbOx
01-28-2007, 06:30 PM
I haven't heard back from the fella yet. I think it's over now.

Oh well.