undressedmonster
03-07-2007, 01:51 AM
Well... I lie. It was a couple weeks ago, not today.
Anyway, I'm the 'webmaster' and 'graphics specialist' (read: peon) for a school district. Two weeks ago I got a voicemail from someone in the IT department (remember this fact: it's key).
She said, "I was trying to log on to this one weight loss website that the Benefits Department gave us instructions for, but I can't log on and it's telling me the certificates are old or something. I wanted to let you know so you could fix it."
After having a minor temper tantrum in the privacy of my office I calmed myself down and called her back.
"Hi, Juley. So, I'm confused. Why did you decide to call me regarding this issue?"
"Well, I was trying to log on to this weight loss website and I got a pop-up that said the certificates were old or something and that I needed to contact the site webmaster. You're our webmaster, right?"
"Ummm, well, I'm the webmaster for our website, yes."
"Oh, OK, so you can fix these certificates?"
"Uhhh, no, I can't fix someone else's website."
With that I told her to contact Mike (her boss, the head of the IT dept.) or Dave (the idiot network admin). I should have left it at Mike, since he's pigeonholed me as the contact person for everything having to do with our website, even if I have no control over the majority of website problems that arise since they won't give me access to edit the site directly (in other words, I've become their freaking secretary, or their 'tech help desk').
I should have told this idiot who called me that Mike could fix her problem. Hee hee. Give him some 'help desk' crap to do.
Anyway, I'm the 'webmaster' and 'graphics specialist' (read: peon) for a school district. Two weeks ago I got a voicemail from someone in the IT department (remember this fact: it's key).
She said, "I was trying to log on to this one weight loss website that the Benefits Department gave us instructions for, but I can't log on and it's telling me the certificates are old or something. I wanted to let you know so you could fix it."
After having a minor temper tantrum in the privacy of my office I calmed myself down and called her back.
"Hi, Juley. So, I'm confused. Why did you decide to call me regarding this issue?"
"Well, I was trying to log on to this weight loss website and I got a pop-up that said the certificates were old or something and that I needed to contact the site webmaster. You're our webmaster, right?"
"Ummm, well, I'm the webmaster for our website, yes."
"Oh, OK, so you can fix these certificates?"
"Uhhh, no, I can't fix someone else's website."
With that I told her to contact Mike (her boss, the head of the IT dept.) or Dave (the idiot network admin). I should have left it at Mike, since he's pigeonholed me as the contact person for everything having to do with our website, even if I have no control over the majority of website problems that arise since they won't give me access to edit the site directly (in other words, I've become their freaking secretary, or their 'tech help desk').
I should have told this idiot who called me that Mike could fix her problem. Hee hee. Give him some 'help desk' crap to do.