I'm setting up hosting for a website, and I'm missing something...

[MikeTheVike]

I have the domain registered with company "A" and the hosting with company "B". The hosting is working because i can log into the ftp. When I try to go to the site, it says "This domain is parked free with company A". In the company "A" control panel I set the name servers to the ones provided by company "B". What else am I missing? I gave the company "B" the clients email address, and told the client to forward me the emails, but she hasn't done it yet...thanks!

[chrispyking]

Is your DNS Redirect showing up when you look back in the Control Panel?

Redirects can take a between 4 -24 hours to be picked up. When the servers refresh in effect.

If it is showing up and has been there for more than 24hrs, get onto Company A. Mind you, I have read in some small prints from certain hosters that they don't allow redirects... not saying yours doesn't, but sounds like a support ticket being filed.

[MikeTheVike]

Is your DNS Redirect showing up when you look back in the Control Panel?

Redirects can take a between 4 -24 hours to be picked up. When the servers refresh in effect.

If it is showing up and has been there for more than 24hrs, get onto Company A. Mind you, I have read in some small prints from certain hosters that they don't allow redirects... not saying yours doesn't, but sounds like a support ticket being filed.

Thanks, Company B actually called me to welcome me to their hosting, and I asked him some stuff and he gave me the correct ip address to type into the domain name control panel and it worked. I never received an email with it, and the setting was a little hidden.

[chrispyking]

Thanks, Company B actually called me to welcome me to their hosting.

Holy COW!!!!

A Hosting company actually called you! I am very impressed.

You spoke to a human !? :p

Sorry, its just that I find that rare these days, to talk to a human I mena, let alone have one call me.... to say Welcome..

[colonel5]

yeah, when I was with bluehost.com they called me to check in and make sure I was getting everything set up correctly and answered any questions I had.

I was very impressed

[chrispyking]

Jeepers.

Just shows the low level of service I get in the Uk I guess...

[katgal]

You need to contact company A and tell them to point the DNS (domain name servers) to company B. Usually, the cpanel for your hosting account will tell you where the DNS should point.