Quark crashes when exporting to PDF

[danni]

I've been working on a magazine and when trying to export the file to a .pdf Quark crashes and does not save the PDF. I have tried other, older files and the export just fine. I am running Quark 7.0 on Mac OS X and have Acrobat 7.0 Professional. If anyone else has experienced this problem and has found a solution please let me know.
Thanks

[urstwile]

It could be fonts, or it could be a corrupt image, perhaps. Have you tried exporting it with the images suppressed? If it still crashes when you do that, then chances are that it might be a corrupt font. Also, do you have enough room available on your hard drive to export the PDF?

Have you tried printing it as a PDF instead of exporting?

[Virgo Nightingale]

It could be a few things, most notably: a corrupt font, or sheer size of the document.

Have you tried printing to a postscript file then distilling? This may circumvent something that Quark's notorious pdf-export is doing wrong. Also make sure you have plenty of disc space available to create the file. Depending on how image-heavy your magazine is and the page count, your computer may need several gigs of free space to create the file.

[jimking]

It could be fonts, or it could be a corrupt image, perhaps. Have you tried exporting it with the images suppressed? If it still crashes when you do that, then chances are that it might be a corrupt font. Also, do you have enough room available on your hard drive to export the PDF?

Have you tried printing it as a PDF instead of exporting?

As urstwile says try printing to pdf and or postscript and distill it. Also you can update quark and acrobat by downloading their updates.

[SpugNothuson]

Getting the Quark updates is a must!

Also a common problem that dear old Quark caused is Xtensions. They kindly sent out an email to people a couple of months back offering a free batch of Xtensions that you could download from them. That was nice wasn't it? NO! Quark wont PDF anymore without crashing.

If you have some Xtensions installed that didn't come with the original installation try deactivating/removing them.

[danni]

Thanks for the advice but still no luck. all the fonts seem fine and when i try printing to pdf or ps it crashes all the same. i've noticed in other forums that people have been recently having the same problem. some have blamed it on an itunes or quick time up date, but i can't seem to find a way around it. if you've heard anything please let me know. :)

[SpugNothuson]

Have you updated to 7.1 ? Quark is traditionally unstable in its freshly installed state.

[Virgo Nightingale]

Aside from updating, have you tried just exporting (or printing to ps) the document a section at a time instead of the whole shabang at once?

[DesignVHL]

i haven't had much problems w/ quark 7 - 6 was a nightmare though! I know this sounds kind of crazy, but it has worked for me in the past..instead of distilling or exporting, try doing a file print then change your printer to Adobe PDF and then you can change the settings as needed.

Also could have less to do w/ quark, and more to do w/ Acrobat...try doing a repair install in Acrobat (open the app, close all other apps, and run that)....then as mentioned above, make sure you have gotten all the most recent updates....

then try again to export...or print as Adobe PDF....or distill....if your still having problems, you could do a Collect for output and open that file in the output folder and try printing or exporting from there...check your files, make sure you have no corrupt fonts or images.

If your still having problems, you may want to try creating a fresh file, and doing a thumbnail transfer. :P

Good luck!

[urstwile]

Have you tried tossing your preferences?

Also, you mentioned that you've tried it on other files and it works fine, so I suspect something within the document is corrupted.