Fonts printing all "jumbled' in magazine??

[that mike guy]

Hello,

Have a question:

We're getting our magazine back from print (offset print) and having an issue with some fonts.

On the ads in the magazine, (which were place in the magazine as eps format) are printing all jumbled (squished together)...

I created the magazine in Indesign, submitted as PDF....PDF looks good...The proof from the printer comes back looking good, ...

...but the final magazine is screwed up..some fonts arent printing properly...

now the printers I saying to convert everything to outlines...

But that doesnt make any sense...how would I be able to edit all these ads afterwards when they're all converted to outlines..? same with editorials...should all these be converted to outlines??

And this is hapening to normal Ariel fonts....

What is the problem with these fonts?? anyone know?

[DesignVHL]

Simple - save an outlined and a non-outlined version...update the original w/ fonts in tact, save over the outlined file. :)

If you can it never hurts to outline these days

[D-Frag]

sounds like its a printer error. if your blueline or proof comes back looking normal and the final is fubared, its a printer error. i would call them and talk to them more about it.

[SpugNothuson]

I work in Pre-press at a printers and if I don't deliver the same thing to press that I deliver to proof then my head is on the chopping block. In other words the printers is at fault here.

Could you have helped them not create the error? Certainly. There is always more that a designer can do to help bypass the possibility of an error.

Should you? That's why you get a proof.

[hewligan]

As D-Frag and Spug pointed out, this definitely sounds like a printer ****-up.

Having said that, as a designer, it's always worth it to not give your printer the opportunity to ****-up.

A good, safe approach is to keep copies of ads both as .ai's and .eps's. The .ai you leave all the text live, so that when you need to change it, you can. In the .eps you outline all the fonts. That's the one you place into the magazine.

Sure, in theory you shouldn't need to do that. In practice you don't want to be the guy that theory didn't work out for.

[jimking]

Sounds like a printer's error. I'm curious, did you allow any edits or corrections be performed by the printer? If not, the way the printer should do their job is as a rule always use the same files that made the proofs make the plates, always! Also, if they would have performed a preflight on your supplied pdfs they would have seen that Arial was not embedded. Obviously they used a different file to image film or plates.

[PrintDriver]

Ariel is one of the Notorious gang. Along with Impact and Times Roman. Helvetica has been asking to join for a few years now too. There are far too many versions/foundries of those that unless everything is matched you could have kerning problems.

This is a printer's error. If your final doesn't look like your proof, something is wrong on their end.

[Alan G]

Unless you got a proof, did something with the file and returned it for them to print without a new proof, the printer has the obligation to deliver the same from the press as you got from the proofer. That's what a proof is for, after all. If they're actually trying to dodge that one, I'm shocked. I've never had an argument if the run didn't match the proof. There is no argument.

[urstwile]

^^ what AlanG said ^^