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wookie
10-01-2007, 12:05 PM
A client asked for a quote for 10 sets of 10 high end wedding stationery pieces.

I did a quote that I thought was reasonable... it would take minimum 8 hours to do each set, and I was actually thinking more like 14 hours each, so I billed based on 8 and thought I was doing great.

The client writes back upset and says it's too much, and that she found someone who would do it for next to nothing, and that she might just do it herself.

Which sucks, because I had that job/income factored into my schedule. But my main problem is, I have a website job on the table with them, and they owe me for a couple jobs, so I should really write back and say something...

But while it has to be nice, I really don't want to apologize for my quote. It was more than fair.

Any suggestions?

PrintDriver
10-01-2007, 02:07 PM
If the other jobs are on contract, you just write back that you are sorry you cannot match the other bid and wish them well on the project and that you hope they will consider you for future work.

If the other jobs are not on contract, why?

Logo-Mechanix
10-01-2007, 02:32 PM
^Exactly.

wookie
10-01-2007, 02:47 PM
It's not on contract yet, but I've already bid for the website job and they've accepted the bid... so, with losing this invitation job, I aboslutely can't afford to lose the website as well.

I wrote them back that it was fine, and nothing else for the moment... I'll invoice them for what they owe me later in the day and hope they don't end up doing the website with this person whose hourly rate is 1/4 of minimum wage.

G Designz
10-01-2007, 03:48 PM
I hate when others do work for a very very cheap price. Even though if your price was reasonable. When this happens it's hard for me to raise the price. Well you get what you pay for.

GraphixNPrint
10-01-2007, 03:51 PM
I hate when others do work for a very very cheap price. Even though if your price was reasonable. When this happens it's hard for me to raise the price. Well you get what you pay for.

exactly ... what I was trying to say here
http://www.graphicdesignforum.com/forum/showthread.php?p=437209#post437209

urstwile
10-04-2007, 05:44 AM
It's not on contract yet, but I've already bid for the website job and they've accepted the bid... so, with losing this invitation job, I aboslutely can't afford to lose the website as well.

I wrote them back that it was fine, and nothing else for the moment... I'll invoice them for what they owe me later in the day and hope they don't end up doing the website with this person whose hourly rate is 1/4 of minimum wage.
Are the other projects you've done for them covered by a contract? It could be I misunderstood your original post, but it sounds like you're skirting a very dangerous line here, and could stand to lose some money, because you haven't insisted on assurances that a contract provides.

Say it ain't so. :(

budafist
10-04-2007, 06:55 AM
I guess it's important to lay out in a bid/quote what you intend to do. I mean the person doing it for next to nothing will probably not be doing as much work as you intended to do. At least that way (with a detailed list of what you intend to provide for 8 to 14 hours of work, client knows that you were intending to build a beautiful 4 bedroom 2 bathroom house with swmming pool, landscaped gardens etc and not a kitset garden shed (just as an analogy).