Idesign and Adobe Acrobat Question

[onedarkangel_uk]

Hi

I have been working on a newsletter which has quite a few pages. One of the pages has a tutorial. Anyway, I wanted to export just that page as a PDF file. Now, exporting happens, and when I email it to myself, it opens.

I also sent it to my wife laptop and it opens. But I am coming across a problem. I tried sending it to the designer who did the tutorial, but it won't open at his end.

I tried exporting it again from Indesign and renamed it and sent it again but still, the designer recieves the file, it shows its there but when trying to open it seems it's a corrupt file.

Can anyone help me with this query because I haven't come across this one before.

I'm going to try now and export that page again from Indesign, rename it and zip it, to see if this works.

Hope to hear from someone who might come across this problem before. Thanks. :)

[GraphixNPrint]

zipping it might help, sounds like in the emailing process there is a problem with the email encoding on the designers end corrupting the file.

[onedarkangel_uk]

zipping it might help, sounds like in the emailing process there is a problem with the email encoding on the designers end corrupting the file.

I think you're right. The designer, said same thing too.

It's all good. Even years in business and I am still learning.

If all goes well, I'll bang my findings here hopefully today. And if it works, then its something new I've learnt.

Thanks for your swift your response mate. :)

[Craig B]

Is there a chance that the designer has an older version of Acrobat that's preventing him form opening it?

[onedarkangel_uk]

Is there a chance that the designer has an older version of Acrobat that's preventing him form opening it?

Hmm, you might have a point there cause mine is version 7. To be safe then, I can save it to the lowest one I can which is Acrobat 5 (PDF 1.4) and zip it.

I just thought that it really didn't matter what version someone had at other end because its a pdf but maybe, that's one of things that might be causing it too.

Thanks! :)

[Craig B]

It's worth a shot.

[onedarkangel_uk]

It's worth a shot.

Well, I have saved it to the lowest Acrobat reader and I have zipped it and email it. Right, let's see what the reply is. Hopefully we got ourselves a victory. :)

[onedarkangel_uk]

Thank you everyone! Mission accomplished. Your ideas and input has helped and the file was recieved and it opened. Looks like zipping it and also using a lower version of Acrobat works.

Again, thank you very much for time and help! :) Much appreciated!

YNOT has helped us a lot and shared with us his tutorial that we laid out in our colour newsletter and its going to help a lot of youths and designers too.

So it was really important to fix it so I can finish the newsletter and email it to our readers. But also, to know the solution if I come across the challenge again. Thank you!

[budafist]

Sweet!

For the record, I would have suggested zipping it too :)

[onedarkangel_uk]

Sweet!

For the record, I would have suggested zipping it too :)

Thanks. Kind of shows us how important the graphic forum is. :)