question for in-house designers in a large company

[ita]

I am a graphic designer, and I have a question about in-house designers within a large corporation. I have to write a paper about the processes the designer goes through in order to complete the numerous tasks within the company.

Could you give me a quick run down of the process you go through? What programs, if any, do you use to receive the tasks from clients/in house employees? How do you split up the tasks between you and your co-designer? Who assigns the tasks? Or do they go straight to bothdesigners and then you split up the work?

Thank you so much for your time!

ita

[Broacher]

It all depends on the company and the structure of the department (size, expereience, budget, management politics, etc).

Process? It's all over the place too. We've just recently migrated from an all paper tracking system to an online request system. Too many people were just emailing/calling us with too much rush work that we needed some kind of control. Has it made a difference? So far--- it's a lot easier to track and bill, but we still get about the same level of rush orders-- only know we have to input more dockets about them. It doesn't seem to have made any difference for the 'repeat offenders' (usually senior management) who know we will be obliged to reshuffle our schedules to acommodate queue jumping.

As to assignment: it's based on experience, who has the files handy, and workload. With such a small staff (only two full time designers) it's basically whatever we can do.

[ita]

What online system do you use? Was it something one of the designers built? Do you have any suggestions/advice as to where I can go to educate myself in order to design an online request system? Books? Forums? Other webpages? You? :)


Thanks!


ita

[Broacher]

Ita, the request system was 'designed' by an IS department staff programmer and it's done with MS Access. It's not that fancy really, but so far, it's been pretty reliable. My biggest complaint (even during the system development) was the appalling lack of layout design--to which all my co-workers groaned and rolled their eyes. But it's based on a form model from another department and lacks any visual character and is tightly spaced and busy, that even my co-workers now begrudgingly nodd that it could be improved a lot.

[defjoe]

search... topic has been over talked

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'I'm the damn designer, bitches!'

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[ita]

"search... topic has been over talked"

defjoe, what do you mean over talked? has this question been on the board already? i searched the forum before i posted the question... didnt find anything.

do you know where i could find the info?

thanks,
ita