File is missing or has been modified.

[Jimeda Fork]

This is a constant issue with my dept for YEARS. Does anyone have any idea how to prevent this.

Here is the situation:
Quark file created, import images etc. The file is saved, a pdf is created and all is well. The next day, two weeks later or on any random day, if the file is opened and revised, when we go to create the pdf, ALL of the image files are listed as modified. Even if none of the images were touched, according to Quark, they've been modified. Now on small files this isn't a problem, but we create training manuals with around 150 - 400 pages. It can take some time updating the images (highlight and click ok).

How can this be prevented?

(on another note: if your IT dept moves your files to another server, make sure that server is named identical to the old server or ALL your links are caput)

You don't know what you don't know.

[D-Zine]

Are you sure none of the files have been moved? Has your Quark doc been moved?? Something has had to have been moved...right?

Power to the Oldschoolers

[Neuro]

I think it's a server issue. The guys here complain about that too. It's almost like when they back up the server, it resets something. I don't have a better explination. Just an observation.

That tip about the server name is key! Better yet, the morons here set off a program to convert all the EPS files we had to PDFs because we have ID now and they didn't bother to make sure fonts were loaded. So more than half the crap got defaulted. Sometimes I just want to kill them. Idiots!

"Thats just my opinion, I could be wrong." - Dennis Miller

[defjoe]

I use to have this issue as well. it was a server thing. cause it 'refreshed' everyday and that would cause the file' time stamp to be updated. was annoying.

'I will become the most powerful Jedi ever!'
'I'm the damn designer, bitches!'

Check out my indie comic book!
www.assassinsguild.net/ (http://www.assassinsguild.net/)

[D-Zine]

Dang thats wierd! What kinda server you guys have?? I haven't had that issue before and everything I do is on a server. First was an old Apple server, then a POS SNAP Server and now a marvelous XServe...but I haven't had these issues. In that case...dunno if there is much you can do! :o(

Power to the Oldschoolers

[~Digital_E.V.O~]

Ever since we updated the studio to G5/OSx, and the server is now Microshaft2003 Server, that has been a regular issue. But we notice it happens even more when an OS9 machine last saved the document.

http://pic17.picturetrail.com/VOL799/3125520/6356488/81695635.jpg

stefanTHOMASisaia

[Magnus]

Hang on...this happened to me a lot too, when we went from OS 9 to OS 10. However, it seemed to only happen for a certain length of time, then it stopped. I'm not on a server either...I never found out why it was doing it, but it stopped on it's own so I didn't pursue it.

Jimeda, did you change anything to the OS? How about the version of quark?

Know this: Spammers, Flammers and Trolls will be shown no mercy and given no quarter. They will be pursued to the ends of the earth and executed Mod-style.

- Magnus

http://img.photobucket.com/albums/v39/TlantMagnus/trollkill.jpg

[Jimeda Fork]

First things first . . . (how corporate)

I (ahem) am a PC user and have been using Quark since '92. Started out with 3.1 and have upgraded to the ever so wonderful 6.1 (I've downloaded 6.5 but haven't installed it yet.) We were a small company and had a dedicated 'graphics' server for years. Then IT upgrade EVERYTHING. We made sure that the drives were renamed exactly and all was well. Then my company was bought out by Corporate America. Nothing changed for a few years, the like the Borg, the assimilated us. Our servers were taken away and now we have dedicated 'shared space' on one of the rack servers. I think they alocated around 500 gig for us. If we need more they just expand. When they assimilated us, the server name changed. We told them to keep it the same, however you all know how that goes. So all of our links (10 years worth) are now invalid. Every time we open a file we have to update it since the server changed.

And now onto the real issue. Every few days, our current files, the one's we've updated, need to be re-updated. Even a file I create today, save the file and close it, and re-open in 2 days, all the image links say modified. I think defjoe may be on to something by referring to the server backup time stamp thingamajiggy. It doesn't seem to be a fixable issue to me, unless I don't want my files backed up.

Thanks to all!

You don't know what you don't know.

[Neuro]

That's exactly how it is here. Damn big companies! Damn IT idiots that don't understand how graphics work!

"Thats just my opinion, I could be wrong." - Dennis Miller

[D-Zine]

LOL @ Cat! That's why I love also being the IT idiot here...bc I know WTF is goin on...hehhehe

Power to the Oldschoolers

[Magnus]

Jesus that's annoying. Small wonder you have file issues!

Know this: Spammers, Flammers and Trolls will be shown no mercy and given no quarter. They will be pursued to the ends of the earth and executed Mod-style.

- Magnus

http://img.photobucket.com/albums/v39/TlantMagnus/Trollkills.jpg

[graphicsaregood]

this is way late but anyway . . .

time/date stamps may be your criminal here although when our servers backup they don't change every files time/date.

simple backups can make quark angry and protective. come to think of it that sounds like the rest of quark as well.

reson #862 ID is the way to go.

[Jimeda Fork]

I have only seen ID as a 30 day trial, and sad to say it expired before I had any REAL time to try it out.

I'm not opposed to new technology or anything, the issue is my 10 years worth of qxd files.
Until ID opens qxd's perfectly, it's just not gonna happen.

You don't know what you don't know.

[~Digital_E.V.O~]

With that many files you might want to try an applescript some girl wrote. I haven't used it but people said it was good. It basically searches to find the images of documents. There is also a guy named Sal Soghoian who might be able to help. Ours is annoying but only happens here and there.

stefanTHOMASisaia

[Jimeda Fork]

Thanks, but I'm a PC user.

You don't know what you don't know.

[graphicsaregood]

quark plus PC = problems

oh and 1+1=2

[Jimeda Fork]

[start rant]

Now I've read a LOT of posts in this forum since I've joined, and here's my conclusion.
There are primarily 2 platforms, Mac and PC (I'm not touching the whole linux, unix thing).

If you prefer Mac, good for you, same goes with PC.
Look, I learned on a Mac. My first day on the job I sat in front of a PC for the very first time.
They both have quirks, they both have issues. Probably always will.

But for pancaking sake, if your reading an off-topic thread and want to reply with LOL, ROFLMFAO, ect, that's fine.
This is a real issue and I'm looking for a solution.

I started this thread asking a serious question that affects my daily job.
This response is directed at 'graphicsaregood.'
You can take your 'Mac's are holyier than thou' and go pancake yourself repeatedly.
If you don't have a response that adds to the post, than don't post it, pancakewad.

See this thread www.graphicdesignforum.com/default.aspx?f=35&m=77697 (http://www.graphicdesignforum.com/default.aspx?f=35&m=77697) or better yet,
uploads.ungrounded.net/188000/188612_Posting.swf (http://uploads.ungrounded.net/188000/188612_Posting.swf) (thanks Michelle)

[/end rant]


/emoticons/violent.gif /emoticons/violent.gif /emoticons/violent.gif /emoticons/violent.gif /emoticons/violent.gif

You don't know what you don't know.

[Broacher]

Let's ease up a little on the platform sabre-rattling--let's just accept that there will always be an element of Mac smugness out there, and get on with the job. (PC'er here too--- whom, I might add, has helped many a Mac pilgrim on their road to enlightenment).

I always heard that linking to networked graphics has never worked properly in Quark--regardless of platform..

But I think PC's have generally been more susceptible to problems of this nature because PC network protocols share ESC sequence coding with postscript code. (This also explains why PCers have to stick to ASCII encoding for EPS files). PageMaker also had the network linking 'blues' on occasion. So far (knock wood), haven't noticed any problems with ID in this regard, but to be fair, our network has been upgraded since we got it.

[Jimeda Fork]

Broacher, I remember back in the 90's calling Quarksupportless, I had a file, that when opening it, gave me a 'bad file format.'

I gave them my details of cpu, server, etc.

Their response was classic. We do not support files over a network. Their theory was to work locally and backup on a server.
That's just not possible for me and my dept. Oh well, some things will never change.

You don't know what you don't know.

[graphicsaregood]

'quark plus PC = problems'

Easy. Slow down. I'm not holier than thou as you seem to think. I speak from experience with PC's - they're frustrating. That's it. I gave my 2¢ about the linkage issue - as I too have been there. Though as Quark has begrudgly admitted themselves they seem to crash and have more problems on non-Mac based platforms.

Just being honest - hope your solution finds you.

[Jimeda Fork]

graphicsaregood;
Sorry about the rant. I'm just tired hearing about Mac vs. PC. Long story short, my company uses PC's so that's where I'm at. The solution seems to be if if I want my files backed up, I'll just need to accept the error message and move on. Thanks for your previous post though, it explained alot to me.

You don't know what you don't know.

[Jimeda Fork]

Oddly enough I finally I found an answer to this:

http://www.quark.com/service/desktop/support/techinfo/view.jsp?faq_id=311


or the short answer:
If you store your pictures on a computer other than the one upon which you work, the pictures may appear as “modified” if the system clocks of the two computers are not synchronized.