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cbscreative
08-03-2005, 01:31 PM
There has been a lot of discussion here about pricing, artists working too cheap, and getting respect as a graphic artist. I wanted to offer this example because it illustrates a solution and may be helpful to others here.

Not every job can be done at the full value, so you must decide whether to turn down the work or do the job for less. If you do the work for less, there is usually a way to keep your dignity and still be respected as a professional.

I was recently contacted to design a logo for a upstart jump rope team, grades K-8. Right away you can guess, there will not be much money, which they admitted. In a case like this, there is no way to justify the normal cost, but I admire the fact that they wanted a professional job. Just to be sure they understood, I told them this service normally ranges in the hundreds to even thousands of dollars.

Also, my experience tells me that a group of parents, possibly even the students will need to make the decision, which gets very political and several reworks and "can you do this" requests get made if you don't set the rules in advance. This problem was solved by suggesting a majority vote on three concepts that will be created to vote on. Too many choices cause problems. The finished design is based on the group decision.

Now this still leaves the price. I always look for ways to add value. What can the client contribute other than money so they are not just getting a good deal, but investing in some other way. The principle is more important than the actual value. You want to be respected as a professional, make them contribute something for your loss of revenue.

In this case, here is my solution. Most sports teams like this want to have programs printed. This often involves corporate sponsors and ads. I offered to design the cover as part of the job, and I get an ad (which I will supply). I will also want to be sure every advertiser gets a copy so they see my ad. We also discussed publicity in the school paper and I will create a press release to submit to their local news.

Obvoiusly, the monetary value here is limited, but the principle is what matters. I have a shot at some other corporate work, but they are making that contribution. Yes I did charge real money too. It's only $150 which is not a lot, but enough to be significant for a group of parents with a jump rope team, while still affordable and covers my time.

Just as important, it's one less aweful looking logo that might result if I wasn't so nice. The kids deserve to have that sense of pride.

I hope this helps you to think creatively, think like a business person, and maintain your clients respect even when you are not charging full price.

morea
08-03-2005, 01:37 PM
Great point, Steve!

Neuro and I create programs 3 times a year for a local non-profit theater group (also mostly kids). In addition to the modest payment we receive, we are free to put an ad for our business in the program at no cost. That exposure may result in new clients down the road. We get free tickets to see the show, and are also invited to the cast party afterwards for pizza and beer. :p

keith1
08-03-2005, 01:48 PM
Thanks CBS, that was very informative. You have no idea how many jobs come my way like that. I'm sure they come to the lot of us. Thanks for the ideas!

CHRISGEE
08-03-2005, 02:50 PM
It's a great point and great thread. I think another good suggestion in situations like this is to indicate on the invoice what the full, normal price is and then subtract the amount discounted to reflect the special price. This way, when you get referrals, the client you gave a special low price to will be aware of the fact that it was a special discount and that the normal value of your work is much, much higher.

The last thing you want is referrals along the lines of "Call _____, they do great work and are REALLY cheap!"

morea
08-03-2005, 02:53 PM
The last thing you want is referrals along the lines of "Call _____, they do great work and are REALLY cheap!"

good point! :eek:

cbscreative
08-03-2005, 02:53 PM
Thanks Chris, that reminded me I wanted to deal with that issue. Some kinds of referrals are not good.

colonel5
08-04-2005, 01:56 PM
here's a weird twist on a subject like that... i do a website and some other side stuff for a young rapper in my town. he has a show out in Wisconsin in a few weeks, and the place he's rapping at wants a poster advertising him being there (like yesterday) so he brings me a cd of some professional photos he's had done and asked me what it would run him, when i started talking about just the pringint costs alone his eyes lit up. for being so young he understands that EVERYTHING costs money, and he's trying to decide the best way to use his limited amount of resources... So one of his "hype-men" (i guess thats what they call the guy that stands behind the rapper and repeats words the rapper raps?) said that his Dad would pay for it if they got his name on it too, which the other guy was fine with if he wasn't paying. His dad quickly turned into the "i don't know what i'm talking about, but you're young so I can probably scare you with my professional masque" guy, so i went at it with a business attitude too of course. I offered my already discount hourly rate that I offer to the rapper since it's really for him anyways and his dad immediately blows me off like I'm charging too much and said he'd make it himself... Needless to say he embarassed his kid and they won't have a poster advertising themselves for this show ;o)

sadesigner
08-04-2005, 02:18 PM
It's funny, we get that allot with web design. As with graphic design the field is SO competitive that people always have a 'well my nephew can also use Microsoft Paint' story. It's up to us to have a professional portfolio at hand and clearly defining the rules of engagement (art of war?).

Problem is, some clients DO pay more for your time than others, so like mentioned before, trade-offs can go a long way in promoting YOU as designer. You get your well deserved weekend away in that country side cottage of which the owners didn't really have budget for design, but understood the importance there-of...