Announcement Announcement Module
Collapse
No announcement yet.
Need Onyx Help Page Title Module
Move Remove Collapse
Conversation Detail Module
Collapse
  • Filter
  • Time
  • Show
Clear All
new posts

  • Need Onyx Help

    #1
    Okay, I'm trying to rip a file with cutcontours. I have the file (eps) with a second layer. The second layer has a stroke in pure magenta and at .25 width, tracing the required cut path for the plotter. However when I rip them in Onyx all three files give me an error in the console. "RefID 74d4730c! = RefID 000000001".

    It kicks out the projects and doesn't give me it in the que or anywheres. I have experienced this in the past and Onyx tech had never heard of it, in other words, they were just as helpful as always. (read:not helpful). I have utilized CutContour and it has worked in the past.

    Can any of you large format printers or prepress guys help out a fellow?

  • #2
    Never mind. The gd gave me an rgb formatted pic and onyx needs it to be CMYK, apparently...

    Comment


    • #3
      I retract that last statement. it worked on only one of them, but not the other two. Any help??

      Comment


      • #4
        wow, i think i did figure it out. I turned on the marks, print info before I submitted it. I had those on, since this is a color test. However when I didn't turn on the print info, it RIPPED just fine. And I was able to add those marks afterwards with no problems.

        Comment


        • #5
          What version of Onyx are you using?

          Comment


          • #6
            6.5

            It seems that if I submit the artwork and turn on the crop marks and info before I submit it fails, but if I do it after, it's fine. Strange bug, that even Onyx has never heard of.

            Comment


            • #7
              its always great when you find the one bug that effects your file

              Version 7 will be out next month maybe it will fix the problem

              Comment


              • #8
                this is the only onyx I know of...hes old school

                Comment


                • #9
                  I just got that cd and now its old school damn times change to fast

                  Comment

                  Google search Google search Module
                  Collapse
                  Module
                  Collapse
                  An internal error has occurred and the module cannot be displayed.
                  All Creative World Network All Creative World Network Module
                  Collapse
                  WebMediaBrands
                  Mediabistro | SemanticWeb | Inside Network
                  Jobs | Education | Research | Events | News
                  Advertise | Terms of Use | Privacy Policy
                  Copyright WebMediaBrands Inc. All rights reserved.
                  Working...
                  X