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Arizona 180. paper stepper fail - error

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  • Arizona 180. paper stepper fail - error

    Hi, I am new to this forum, and have hope that You will give me some advise.

    I am using OCE machine - Arizona 180, and here is the problem:
    while I am turning it on, I am getting an error from machine which goes: paper stepper fail.
    The manual gives me those informations about possible causes:
    - Motor wired wrong
    -Any motor has failed
    -Any fan assembly failed or shorted
    -Blowne F2, 8A fuse in Power supply PSB
    -Defective connector
    -Defective Driver Board
    -Defective Encoder
    -Deffective Stepper motor

    I can understand what does it mean, however I am not sure at 100% if my understanding of those causes is correct ( I am from Poland and my language level is not this high). Therefor I am asking You to explain me more or less what does those possbile causes I've mentioned reffer to?
    Guys from support, after 4h of checking the machine, told me that the problem might be or in Driver Board, or in Motor, however they were not sure. They advised me to buy an Driver Board (or motherboard - i don't remember exactly) which costs about 4,500 dollars, but they were not sure if it is correct part (they are mad or what?). So obviously I said "thank you" to them. Now I am seeking any solutions on my own...
    Do You have any ideas?

    I would be very pleased with any answares. You may also give me some info's about who to contact to, or on which forum should I post my problem.

    You may e-mail me: kamil_m@midi.com.pl

    Thanks for any fast help (I have tones of print to do, and machine is down)


    Kamil Musialowski
    Midi
    Poland

  • #2
    I haven't the slightest clue what an arizone 180 even is, but i can tell you from the sounds of the problems, you might want to dig up that warranty, or call a service person. have you tried to google say the machine name and one of the problems. i would do that systematicaly until you find someone else on this www of ours who's had the same issue.

    Comment


    • #3
      Start easy and check all connections to the machine.
      Next check the fuses.
      I'm assuming your tech did that.
      On almost any printer I would suspect the driver board next...unless you had some sort of power surge that could have shorted the motors. The driver would usually go first though.

      Have you tried OCE's website(http://www.oce.com/nl/default.htm or www.oceusa.com or www.oce.com) and looked for "Support"?

      D-frag may be around eventually. He used to run an Arizona I think. Haven't seen him here for a while though....

      My next bit of advice is to start calling for an outsource until you get your machine up and running...

      Comment


      • #4
        thanks for answer, I will try this methode.
        About service- it is not so easy here, in Poland to find some body who deals with the problem...
        But thanks for having an interest.

        Yes, I have tried oce web sites. nothing about this arizona 180 there...
        I will check those google, and then try to check machine.

        God bless You all
        Last edited by Kamil_M; 07-04-2005, 11:36 AM.

        Comment


        • #5
          Good luck!

          Comment


          • #6
            motors shoratge is not probable, all of them are working (but maybe they are all working wrong, and are somehow damaged, but would it be possible if they are all working?)

            So We have got idea here aobut driver board. we will take it and plug into other machine, same type - Arizona 180. If it won't work there we will have simple answer.

            Thanks for interest.
            Any more ideas?

            Comment

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