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  • PrintDriver
    Reply to RGB or HEX values to Pantone?
    PrintDriver
    You are between a rock and a hard place on this one.

    You have what sounds to be an uncooperative agency that may think your printing company has poached their client.

    Hopefully...
    Today, 04:49 PM
  • Obsidian86
    Reply to Making initial contact with certain businesses
    Obsidian86
    About 90% of my web design clients are in the landscaping business. About 80% of those came to me by recommendation from my old boss, who does vehicle wraps/decals and other stuff for them. I guess the...
    Today, 04:45 PM
  • kemingMatters
    Comment on Making initial contact with certain businesses
    kemingMatters
    I was thinking typical office hours, so 9am... should have been more clear.

    The one man bands theory was exactly what I was thinking, the phone number on the side of their truck and their...
    Today, 04:16 PM
  • seamas
    Reply to Logo design - Need opinions about concept and composition
    seamas
    I wouldn't touch this project until they come up with a name. Unless you are being paid by the hour.
    Names are pretty much the heaviest detail and agreeing to do a logo before the name is declared...
    Today, 04:01 PM
  • PanToshi
    Reply to Need help advancing my skill in design
    PanToshi
    I recommend you take some courses in design - courses on design, not software how-to classes). Design requires a solid foundation in design principles; color, typography, layout, heirarch, etc. Copying...
    Today, 03:51 PM
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  • #16
    The work is good and solid - You shouldnt be afraid to charge as much as you feel you have earned. Send the invoice. It sounds like you have a good relationship with the client. Worst case scenario the client goes "Whoa, thats a bit steep!" or even worse "Whoa - thats very cheap!" :P
    Never trust someone, who, if left alone in a room with a tea cosy, doesnt try it on..

    Comment


    • #17
      kemingMatters

      it is what it is, bill them for your time. If they take issue, explain your usage of time and/or work with them on it.
      you are right. I guess it's better to overestimate yourself and have a talk with a client rather than underestimate.

      Comment


      • #18
        Jahbuzzz
        thank you... I do have great relationship with a client, and never really had this kind of thing. But I feel much better now and more confident I'm usually happy when the client is happy, but this feels even better

        Comment


        • #19
          Did you give your client a quote before starting this project?

          If you didn't then you should bill them for the time spent.

          If you gave the client a quote and went way over it, you need to figure out why:

          1. Client made many rounds of unnecessary changes/amends.
          Say you quoted 20 hours for a project and you are nearing the 19 hour mark on your project time sheet with no end in sight, you need to let your client know that the quote you originally gave them is coming to an end. Most clients that are being difficult are apologetic and understand that their demands have not be straightforward.

          2. You underestimated the amount of work involved.
          Depending on your experience, you either take your mistake and swallow the cost difference. If you think the client can bear it, you could contact them and let them know that you misunderstood the scope of the project and see if they will meet you halfway in terms of cost.

          If it's a combination of both, then you need to take a little of 1 and a little of 2.

          If you are charging an hourly rate, you need to make sure the client knows that any copy changes are above and beyond design changes and will be additional charge. Copy changes should be made by a writer or editor before it reaches the designer. But of course, that's an ideal world. Where nobody lives.
          It is more fun to talk with someone who doesn't use long, difficult words but rather short, easy words like "What about lunch?" Winnie the Pooh

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          • #20
            maynard, I realize what I said may have come out wrong, basically I was paying lina a compliment. Was trying to say not to worry if his/her bill comes out to a number he/she thinks is too high, looking at the work he/she did seems to me that he/she should have no problem with selling something like that for a rather "steep" price. But again I don't know anything about packaging.

            Lina your welcome.

            Comment

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