No announcement yet.

Guided help system

  • Filter
  • Time
  • Show
Clear All
new posts

  • Guided help system

    Does anyone know of any sites or anything online that uses a guided help system you can turn on or off?

    We're looking to implement something where a user can click on "wizard mode" and be guided through step by step on making something online, but we'd like to see what others are doing just to compare to what we've come up with.

    “Pain is temporary. Quitting lasts forever.” Lance Armstrong

  • #2
    Oh, and if anyone mentions "Clippy" I'll kick you're @#$
    “Pain is temporary. Quitting lasts forever.” Lance Armstrong


    • #3
      Hmmmm *ponders*

      Nothing that comes to mind. But I am interested in what you find that is out there (please post your findings).

      Where I currently work we create online tutorials for our website, but they are just videos that you watch and it shows you how to do this, or that within the website. A "Wizard Mode" might be a nice touch for our new website that is being talked about currently.
      Professional Pixel Pusher — Designing the world around you. | Working daily to reach 10,000 hours of practice.


      • #4
        one way would be to use a cookie and assign a css "theme".

        During the length of a visit or login the person can choose which theme to use.

        CSS tool box is a neat trick that you can use along with ajax (mootools or jquery) to expand the hidden help boxes around various parts of the sites.

        If someone chooses the "non-wizard" theme, then the site would access a second (set) CSS sheet that would hide the tips, and adjust any formatting as needed.



        • #5
          ps: the hidden divs could contain anything from flash roll over flyouts that "animate" where to click on a page. To links for videos, or even just a "what this does" text.


          • #6
            It's going to be all ajax'y and JS, so that part is taken care of, I'm more concerned with the usability, I'd like to believe i can design this from the ground up from a usability end, but since they aren't that common it's really hard to know what good conventions are etc..etc..
            “Pain is temporary. Quitting lasts forever.” Lance Armstrong






            Latest Topics


            • Ray12
              Reply to Best University/College for graphic design in Canada?
              Hi there! I've been attending OCAD for two years now after attending another college. I'm told it's a much different atmosphere than colleges because it's less focused on "application" and more...
              Today, 01:18 AM
            • AdobePro
              Adobe InDesign and a JPG Size
              Hi again,
              For some reason, the jpg that is 1920 px by 680 px does not fit into the Adobe InDesign 1920px by 680px document. When I place the jpg into INDesign it shows up much smaller. I know this...
              Yesterday, 10:18 PM
            • Kayekaye
              Comment on E-book Cover Design color profile
              Absolutely. There is nothing worse than explaining the color gamut to clients who have fallen in love with the vibrant RGB colors that turn to mud in CMYK. Nothing.
              Yesterday, 09:44 PM
            • Kayekaye
              Reply to Drawing tablets
              There are many wacom tablet owners right now that are not working with upgrades. Google and see if yours is one that doesn't have an update. I'm on mac, and I have heard that the Bamboo will not work...
              Yesterday, 09:39 PM
            • designzombie
              Reply to Welcome back!
              I thought Adobe bought out the forum to silence all the badmouthing of their brand I've been doing lately.
              Yesterday, 07:20 PM

            home | site map | advertising/sponsorships | about us | careers | contact us | help courses | browse jobs | freelancers | events | forums | content | member benefits | reprints & permissions about | terms of use | privacy policy | Copyright © 2013 Mediabistro Inc. Mediabistro Inc. call (212) 389-2000 or email us