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Uploading Photos to Computer via Bridge CC

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  • Uploading Photos to Computer via Bridge CC

    I am attempting to get my photos/video's off my iphone 6 and put on to my iMac OS X Yosemite 10.10.3.

    This has never been an issue in the past but for some reason when I plug in my Apple Lightning cable from my iphone to my iMac and retrieve photos via Bridge CC, about 60% of my photos/video upload to my computer and then I receive an error message of: "Files were Not Obtained from device." "Adobe Bridge CC cannot obtain all files from the device. Please ensure that the device is connected properly, or that the battery is charged. Files already copied to hard disk will be available at: Adobe Bridge CC."

    I read some things online and nothing seems to work. (Restarted, I tried in Adobe CC and Adobe CS5, I reinstalled Adobe CC, tried to uncheck the metadata selection nothing seems to do the trick).

    Any suggestions?

    Thanks!

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