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  • PowerPoint files not opening

    The company I work for has developed it's own on-line training modules using powerpoint and then converting them to swf files. The problem is that it was done by a single individual who has since left the company. I've now been asked to upgrade some of the content as it contains out-of-date information and have found the powerpoint files but are not able to open them.
    When I try to open the files, I get a message saying that Powerpoint is converting the file which either stays at 0% or it opens as a blank page. I have also tried opening them in OpenOffice Impress and that opens the files as blank pages. I've also opened them in a hex editor and that shows that all the hex codes are "20".
    When the person that designed them was working for the company, we had Office 2003 installed but now have Office 2010. I'm not sure whether the different Office versions are an issue and/or whether he has somehow encrypted the powerpoint files. The person who designed them is uncontactable. I have attached one of the files here.
    Does anyone have any suggestions?

  • #2
    Hi Berndtbecke and welcome to GDF.

    We ask all new members to read very important links here and here. These explain the rules, how the forum runs and a few inside jokes. No, you haven't done anything wrong, we ask every new member to read them. Your first few posts will be moderated, so don't panic if they don't show up immediately. Enjoy your stay.
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    • #3
      Check this link re a corrupt font.
      http://answers.microsoft.com/en-us/m...a4c2933?auth=1

      Comment


      • #4
        If it were me, I would try this next:
        1. search the entire shared drive for *.ppt; you don’t need access to the entire network; you only need access that mirrors that of the employee who created/saved this data.
        you will probably get a bunch of useless results, but you will also rule out that the PPTs are no longer on the network.

        2. explore the option of a data restore from archived backup tape; if possible, go as far back as when the person was still employed and working on this particular project. tapes this old might be stored offsite; check with your IT manager for those details.
        If it were me, I would try this next:
        1. search the entire shared drive for *.ppt; you don’t need access to the entire network; you only need access that mirrors that of the employee who created/saved this data.
        you will probably get a bunch of useless results, but you will also rule out that the PPTs are no longer on the network.

        2. explore the option of a data restore from archived backup tape; if possible, go as far back as when the person was still employed and working on this particular project. tapes this old might be stored offsite; check with your IT manager for those details.
        See if the following article would help:

        Comment


        • #5
          Thank you all for your advice! The issue has been resolved.

          Comment


          • #6
            What was the resolution? In case others have the same issue.

            Comment

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