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  • Quark help

    When opening an existing Quark document I get error message:

    this document cannot be opened by this version of quarkxpress (16)

    I am using quark 9.0 (mac)

    Any help appreciated


  • #2
    Quark 9 already?

    Anyway. Are you completely updated? Done all the patching etc.? Is there a 9.x update you are missing? Those are the easy answers.
    The hard answer may be that the file is corrupt or you're having a PC/Mac mismatch.


    • #3
      Is the file on a server?

      Something I used to do when working on Quark was to copy to the file to the desktop and try to open it from there.

      Are you on Mac or PC?

      "May your hats fly as high as your dreams"Michael Scott


      • #4
        Good one Hank. I forgot about having to move files to the desktop. I haven't used Quark in years. Still on v7.

        Tell me, cuz I gotta know, Does Quark 9 still have the 48" artboard????


        • #5
          I don't know about 9, but 8 sure does.
          Burn the land and boil the sea, you can't take the sky from me.



          • #6
            I'd also place it on the desktop. Also, add ".qxd" at the end of the file name if it doesn't already have it.


            • Ratkins
              Ratkins commented
              Editing a comment
              Newer versions might want a ".qxp" at the end.

            • MD
              MD commented
              Editing a comment
              Version 7 and later use .qxp

          • #7
            Used to be you could only transfer between Mac and PC with the same generation file e.g. Quark 8 PC file would only open on a Mac with Quark 8.
            Time flies like an arrow - fruit flies like a banana


            • #8
              if you didn't originally create the file I believe there is a 9.5 update. I don't know if that is going to cause issues though.
              Some advice is profound, some is clever. The above post is a good example of both.


              • #9
                I used to have problems with Quark vs. Quark Passport too. Not sure if that's still a relevant problem.


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