Hi all, I’m new here. Thanks in advance for reading/responding!
I have a situation that I’ve never dealt with before and not sure how to handle it.
I created a logo for a client who is an artist (mostly oil painting) and also a personal trainer. She needed a logo for the PT gig. She gave me some strong guidelines that included the use of a woman’s face. I sent the first version and she liked it but said the eyes needed more work. With each revision, she comes up with a different critique of the eyes. Too round, not enough eye lashes, pupils/iris don’t look right . . . On and on. Finally (after the sixth revison just working on the eyes), she says she wants to draw the eyes herself. I thought that was a great idea - we can get off this merry-go-round and she can have eyes that she’s totally happy with. I gave her some perameters so I can convert her drawing into a vector.
Some time passes, I send a message asking for an update and she says she’s still working on it - sorry it’s taking so long so go ahead and bill me. I send an invoice (for the full balance) and she pays it immediately.
More time passes and I get an email from her with a mockup of my logo but another graphic designer’s eyes. She says she contacted another graphic designer and she produced eyes that were acceptable to her. Now can I incorporate the other designers eyes into my work? Nevermind that the new eyes are no better (they are round and not almond shaped like she originally said she wanted) than the eyes I created.
Anyway, I’m at a loss of what to do. Honestly, I don’t want to mess with it. The deal was that SHE would create the eyes - not another designer. I feel like just sending my work to the other designer and say, “Here you go, it’s your baby now.”
What would you do? Honsetly, I’m not even sure if I should be offended by this. And I don’t even know what my obligation is at this point.