i have a regular client that recently underwent an ownership change. the new owners are a larger company with it’s own in-house designers. the work they send me had slowed to a trickle and they’ve told me they won’t be sending me much work anymore because of this. they’ve been a very good client for years and that’s fine, things happen.
here’s the issue: they now want their source files. i’ve been storing and maintaining their files on my hard drive since 2014. I didn’t mind doing this as long as they were a regular client in good standing but things have obviously changed. i had a conversation with the marketing manager with the new ownership company and explained to her that it would take some time to transfer the files (34GB worth) and i would charge my hourly rate for this. i also told them that i expected to be compensated for storing and maintaining the files for the past 6 years, and she was amenable to that. i’ve been careful to not seem as if i’m holding their files hostage, but in essence if they don’t fork over some money for my time and disk space i’m not bothering to send them all their files.
my question is, how should i calculate what to charge them?
thanks in advance for any help or suggestions.