I am having an issue with my Mac. I’ve tried searching for an answer online, but nothing shows up for this specific problem. I’m hoping someone here can offer some insight.
I installed a new app last week. It installed fine. Just like I thought it would.
I tried to install a new app yesterday (from the same company as the previously installed app, for what it’s worth), and the installer came back saying there was an error creating the folder. I called the company’s tech support thinking it was an error on their end. The tech support guy walked me through a few things.
If I click in the Applications folder and do Get Info, it shows up as being locked in the lower right corner. I click on the lock, enter my password, and it appears to be unlocked. However. if I close the Get Info and then immediately do another Get Info, it shows up as being locked again. It’s like the unlocking isn’t taking hold.
I’m attaching screen captures showing the sequence.
So it seems odd that the folder won’t unlock, and it seems odd that an app installed just fine last week, and I can’t install what would be a sister app today.
Any help is greatly appreciated.