I work for a large company that relies on our website to interact with our clients but the website is absolutely terrible and creates one of the worst user experiences out there. This became very apparent since the COVID-19 crisis and has created the possibility for change within the company.
I’ve long been interested in UX/UI and have been dreaming up a better system for our company since I began working there. Design is not my trade and I am very new to it but I’ve read a couple books to help me get started and I have recently been given the opportunity to submit my ideas to one of the top exucutives in the company. My ideas have mainly been handwritten notes and drawings in a coil notebook. Over the last week I’ve started typing up a report kind of thing and creating images of some ideas for the website and phone app in adobe illustrator.