How to build strong relationships with clients

#1

I’ve realized that communication is key to building strong relationships with clients. When working, I always try to:

  • Understand the requirements clearly: Ask detailed questions from the start to avoid mistakes or endless revisions. Questions like, “What message do you want this product to convey?” are particularly helpful.
  • Provide progress updates: Don’t make your client ask, “How’s the project going?” Send a short email or message to report progress weekly.
  • End professionally: After delivering the project, I usually send a thank-you note along with a suggestion to collaborate again in the future.

:point_right: What about you? Do you have any other effective communication tips? Share them so we can learn from each other!

#2

You do realize you are talking to professionals, right?

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#3

That’s always been one of the job’s most difficult parts. Usually, though, it’s been the client’s failure to communicate effectively — partial answers to necessary questions, ignoring requests for information, missing their own deadlines, etc. I don’t have good answers for that since every situation is different.

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