I am turning to this forum to maybe find a solution regarding PSD marketing files that we use from a certain game provider at my place of work.
Just to let you know, our manager has already contacted them directly about the problem and they insist there is nothing wrong with their files.
The issue I am having with them is that anytime that I have to use their files, the PC nearly comes to a standstill, everything becomes very slow/freezes and what normally takes me 15-20mins will be 4-5 times that long. We use more than 10 providers which all provide the marketing files to advertise their games but this is the only provider which gives us these problems.
I have tried the following:
- Rasterizing all the layers in the PSD
- Closing any additional software and leaving only Photoshop open
- Increased the memory usage and reduced the history states in Photoshop
This improves the process but still, moving layers from one window to another is super slow and when saving it also takes very long compared to other providers.
The main thing that I can see that is happening is that it uses up all the RAM but what I can’t understand is why only their files are doing so.
These are my PC specs:
- Intel Core i5-6400 @ 2.70GHz
- 16GB RAM
- Solid State Drive
- NVIDIA GTX 1060 3GB
- Windows 10 Pro
My colleague also has similar specs and also has the same exact issues with this provider.
What do you think can be wrong with these PSD files and if I can try something to solve the problem? I can also share a PSD file here for further inspection.
Thanks in advance.