Hi! So I’ve been having this problem and I can’t figure it out.
- We have a Ricoh printer.
- I created a design in Illustrator:
added a shadow on a line
brought in a cut off of a kid from photoshop with transparent background in psd format
added a a couple of logos in png format with transparent backgrounds.
- When I print it, the kid’s transparent background show off as a slightly different color than the background is over, also the logos and the line with the shadow.
- I tried designing it in Illustrator but in RGB mode instead of CMYK, but it didn’t work
- After trying saving with many different options, as PDF, and printing it directing from Illustrator, I tried designing it in Photoshop and saving as PDF from there, and then it prints okay.
What’s going on? Is it a setting or profile on our printer?
I believe when I send it to the print shop, they are able to print it just fine.