Feedback/ Criticism needed on website (UX/ UI)
I’ve just finished developing a site, Tracy; a fintech layer which allows users to track their payments like tracking a parcel.
The user simply loads up the Tract site, spends 40 seconds or so filing in some basic info, then sends a payment with a provider of their choice (Apple Pay, PayPal, Wise etc). The payment is handled within the site, but Tracy never touches the money- it just takes a record of the payment and tracks its journey.
The target audience is people who often have long ‘pending’ transactions; business owners or freelancers sending large sums, and those who frequently send money overseas.
This video demonstrates the basic ‘Send money’ flow, the logging in process, dashboard and help centre.
For context, this is a finished project. I have done several stages of research, ideation, usability testing, iterations, and have fully front-end developed the site in VS code. What you’re seeing is the ‘Finished product’ video created for my portfolio, and I am looking for feedback to put at the end of my case study.
Any feedback is appreciated, positive or negative, thanks !