Thank you for your note — I understand every forum must have rules and boundaries. It was an unfortunate miscommunication and misunderstanding. It was quite frustrating to be “blacklisted” for lack of a better word, only for wanting to help someone out.
I (obviously) don’t know how forums are put together but what if there is a section of “enter/respond at your own risk” where folks like me that truly want to help others can respond, but offer up nothing more than a generic email (a yahoo or gmail) that says nothing about their company?
It’s not a thought out solution, as again, I know nothing about running a forum. It just really struck me that I wasn’t “allowed” to help someone in need — that wasn’t getting the help they actually asked for.
I apologise for my remarks, thank you for under-reacting to my emotional outburst. It’s very near and dear to my heart to be able to help others where I can.